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human resources

Great Leadership Driven Cultures and a Great Workplace Are a Choice? ……… Here are two actual opposite outcomes. “Choose Wisely!”

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Here are two dramatic examples, representing two actual companies, tracing how two opposite leadership driven cultures went about solving the same issue.  For simplicity sake both had $10 Million in sales/revenue, a 10% profit margin and 200 employees (20 management and 180 line and hourly employees).  They both had a projected 1 – 3% decline ($100,000 – $300,000) in income for the coming year.  At the time both company’s starting wages were near the state and/or federal minimum and already experiencing recruitment and retention problems. The details were modified to protect identities, but actually occurred during the same period of time, after the end of the Great Recession, 2013 – 2015.

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Let’s Be Very Clear! Finance controlled HR is not HR using data and analytics?

More blind leadership

Part 5/6

Using a lack of talented applicants as an example:

Finance, CFOs or x-CFO-CEOs have HR look at the problem as the cost of not filling critical positions and the increased never ending training of hires and NEOs.   Finance asks to lower the recruiting and training costs in order to keep the HR department costs aligned with the lower hire rate and “in line” (ROI) with desired projections. They cut HR staff, programs, wages and benefits to align costs and then report there is not enough talent to fill critical positions (a talent gap).

Operations, CEO, CPO or well led HR sees the same problem and asks, why and how is this happening? Through surveys, data and questionnaires they gather and analyze the data to determine the reasons for the observed outcome (i.e. time spent from starting to completing the application, matches to the job applied for, bulk analysis of the number of system-wide occurrences, possibly by position, all applications actions started vs. completed, those screened out by the ATS matching process, etc.).  Educated changes are then made to improve the problem processes and results – receiving more talented applications and hires.  (Usually the answer is: simplifying the process itself, enabling applicants to complete the process quickly and more easily; using accurate but more generalized job descriptions in the ATS matching process; plus, insuring informed and motivated hiring management significantly shortens the hiring process itself.)

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ATTRACTING, GETTING AN APPLICATION AND CAPTURING GREAT TALENT IS A CULTURE CHOICE?

Attraction and Retention

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LEAN Culture Implosion and the Talent Gap

Is the Talent Gap also Due to the Inevitable LEAN Culture Implosion?

Is the Talent Gap also Due to the Inevitable LEAN Culture Implosion?

Another contributing answer for “Talent Gap Blindness” and the internal cultural talent problem can be found in Steve Gandara & Randall Benson of “Excellent Cultures” four part post on the inevitable LEAN Implosion (or any SixSigma, SAP, Kaizen, Continuous Improvement – CI processes).  Through observation, historical documentation and reports like this, the international cultural dissonance between the LEAN concept of Japan’s Kaizen and its Americanized interpretation and implementation is profound and a killer of the positive cultural spirit.

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